The Art of Intelligent Hospitality.
Seamlessly connecting guests to hotel operations through advanced agents. Native integration with Oracle Opera Cloud.
Beyond Basic Chat.
Intelligent interactions that drive results.
Guest
Can I get extra towels?
AKERU
Creates ticket for Housekeeping
Service request fulfilled automatically
Guest
What time is the gym open?
AKERU
Offers Spa upsell (Context-aware)
Revenue opportunity identified
Guest
What's the Wi-Fi password?
AKERU
Sends info + Digital Key
Instant resolution, enhanced experience
Increase in Ancillary Revenue
Upselling
Reduction in Front Desk Calls
Efficiency
Availability
Zero downtime
Powered by OHIP Connectivity
Secure two-way synchronization reading real-time availability and writing directly to guest folios.
Guest Mobile
Guest Interface
AKERU CORE
Processing Layer
Oracle Opera Cloud
PMS Integration
Let Your Staff Focus on the Guest, Not the Screen.
Akeru handles the noise, repetitive FAQs and routing
freeing your team to deliver the true High-Touch service that earns 5-star reviews
Deployment Timeline
Fast implementation → Immediate value
Connect
Secure link via Oracle OHIP
Configure
Brand tone & Knowledge base setup
Go Live
Immediate engagement
Enterprise-Grade Security
Designed with GDPR & CCPA Privacy Principles
PCI-DSS Alignment (Planned)
Encryption by Design (At-Rest Encryption Planned)
Minimal PII Retention Strategy
Request Access
Get in touch to learn how AKERU can transform your hospitality operations.